Guest Services Officer

The Guest Services Officer works directly at the reception or purser's desk, serving as a frontline representative for the cruise line. They handle a wide range of guest requests, including check-in/out, resolving account queries, making reservations, providing ship and port information, and generally addressing all passenger needs.


Search Results: Guest Services Officer

24 jobs found  |  Page 1 of 5

  1. World Cruise Host for Azamara Cruises

    Serve as dedicated onboard liaison for world-cruise guests, managing reservations, shore excursions, dining and events, providing daily desk hours, hosted functions, and pre-voyage planning support.

    September 11, 2026 - V.Ships Leisure - English

  2. Guest Service Oficcer - Ocean Cruises - Rccl

    Hiring Guest Services Officers for Royal Caribbean Ocean Cruises to assist passengers at reception, handle inquiries, reservations, and provide multilingual guest support during voyages.

    September 9, 2026 - People Conquest - English

  3. Guest Services Agent – River Cruises

    Provide five-star front desk and concierge services onboard river cruise ships, handling guest enquiries, check-in/out, reservations, and delivering exceptional customer care.

    September 9, 2026 - People Conquest - English

  4. Guest Services Officer

    Provide friendly, attentive frontline guest service at the ship's purser desk, handle inquiries, account transactions, complaints, and assist with reservations, currency exchange, and cruise information.

    September 6, 2026 - Princess Cruises - English

  5. Guest Services Officer

    Provide frontline guest reception, assist Japanese-speaking passengers with inquiries, translate documents, manage complaints and follow-ups at the Guest Services desk to ensure outstanding onboard customer care.

    September 6, 2026 - Princess Cruises - English